return policy
By purchasing any digital service from yourvirtualent.com, you acknowledge and agree to the following terms and enter into a service agreement with us.
No Refunds on Activated Services
We do not offer refunds on any digital product or service once it has been activated and delivered. To ensure satisfaction before purchase, we encourage all users to request a 24-hour trial for a small fee.
Special Circumstances
If you believe your situation qualifies as an exception, you may submit a refund request using our contact form. Our support team will review your case and respond accordingly.
If a refund is approved:
Your access to the service will be revoked immediately.
Refunds will be processed based on the usage period of your plan.
Refund Eligibility
Full refunds are only available for purchases made within 7 days, and only if service usage was minimal.
Purchases older than 7 days may be refunded partially, based on the time elapsed and usage.
Non-Refundable Situations
Trial accounts or subscriptions that have been used for more than 50% of their duration are not eligible for refunds.
Refunds will not be issued due to device incompatibility or user error after activation.
Refund Timeline
Approved refunds typically take 5 to 7 working days to process. This time frame depends on the payment provider and is not under our control. Once approved, we process your request promptly.